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Customer Reviews

See What Our Customers are Saying

At Mad Hatter Muffler and Brake, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Mad Hatter Muffler and Brake to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Mad Hatter Muffler and Brake:


10/15/2026

Service was so amazing and I had such a good time talking to everyone! Everyone was so nice and that’s so important as a women. The pricing was so amazing and I’ll definitely be back!



10/14/2026

Excellent shop everyone there is super helpful! Thank you James, Josh, and Able!!!



10/14/2026

James and Josh were phenomenal. Helped with the catalytic converters in our Nissan. Great service for a great price.



10/13/2026

Very honest and quick, Josh was awesome with helping.



10/12/2026

I had a great experience at mad hatter! I got a muffler delete and tips. The customer service was excellent, and I really appreciate how willing they were to work with me and help me out. Joshua was the one who helped me, and he went above and beyond to make sure I was taken care of. He was professional, friendly, and genuinely cared about helping me get what I needed. It’s hard to find places with this kind of customer service nowadays. Huge thanks to Joshua and the team! I definitely recommend this shop to anyone looking for quality service and people who actually care about their customers.



10/09/2026

Very good service from Joshua and his team I recommend this place 100%.👌



10/09/2026

Amazing experience. Needed my muffler changed quickly and they got my vehicle in and out in under an hour. Josh and James helped me and were super transparent. Would recommend for any muffler exhaust needs.



10/08/2026

Josh and James were very professional and on spot with repair and work quality. I’ll be back again if I need exhaust repairs for sure.



10/07/2026

Josh and James did great work!



10/06/2026

went in for an oil change, james and carlos were super nice and did a great job, i will definitely be coming back for future work



10/05/2026

Mad Hatter replaced a flex pipe when a nearby national auto repair chain said I needed an entire assembly with a catalytic converter. Mad Hatter saved me about $1750. Thanks, guys.



10/05/2026

Amazing customer service, will definitely be coming back, they took care of me and very professional. Will be coming back later.



10/02/2026

Amazing service able and James are wonderfull



10/02/2026

Amazing work done at the shop, great customer service from James, and the man that worked on my car (Abel). Friendly management and very time efficient! In and out with an x-pipe install and muffler delete in under 2 hours. Best prices around, 5 star!



09/30/2026

💥Bring your car here, see Jaime and the guys…they will even check your mufflers fuses🤣…Good Honest Service 💥✌🏽



09/29/2026

Thanks James and Abel for doing my muffler delete car sounds Great ,Amazing shop highly recommended them



09/29/2026

James and Abel repaired and upgraded the exhaust on my truck and did an amazing job and in a very timely manner!



09/26/2026

They did an amazing and quick job with welding my catalytic converter and exhaust pipe together and they had great service! Highly Recommended!!



09/24/2026

Replaced my muffler fast. Very nice staff



09/24/2026

A friend recommended this place to me, so I decided to give them a call and see what they could do for my car. James was awesome from the start and really took care of me. He was able to hook me up with the install on my Borla cat-back exhaust and DC Sports mid-pipes on my Kia stinger gt, and I couldn’t be happier with how everything turned out. Great service, easy to work with, and an overall great experience. I’ll definitely be coming back for any future work I need done to the car. Highly recommend asking for James!



09/23/2026

Came in and out. Definitely gets busy ! All worth it



09/17/2026

Awesome customer service and unbelievable quality of work.



09/16/2026

Great experience. Faster than they thought it was going to take



09/12/2026

Excellent service from start to finish! Victor, the owner, is professional, honest, knowledgeable, and truly takes pride in his work. He took the time to explain everything, gave me great recommendations, and made sure the job was done right. The quality of the muffler/exhaust work was outstanding, the pricing was fair, and the customer service was even better. It’s hard to find a shop where you feel like they actually care about the customer, but Victor definitely does. If you’re looking for a trustworthy muffler shop with great workmanship and excellent service, I highly recommend Victor and his team. I’ll definitely be coming back for any future exhaust work. 5 stars all the way!



09/09/2026

Had a 10/10 experience here getting my exhaust changed on my Tacoma. Great customer service. I told him I wanted a clean exhaust, and I wanted my truck to be louder, and he walked me thru all the options I had. I’m very inexperienced with cars, but Victor broke everything down for me and offered a fair price. 10/10 would recommend. Very cool guy who practices good business.



09/09/2026

They got me in and out super quick got the exhaust done in my Acura tl sounds perfect



09/08/2026

James helped me out great today got me in and out quickly and Abel did a great job working on the car.



09/08/2026

Great service , understand the needs of my car , and my wallet, i really recomend it !! Ask for victor



09/04/2026

I didn’t have an appointment and they took me right in. They diagnosed an exhaust leak, cut out the old pipe and welded a new one in, all in under 45 mins from when I stepped foot in their shop. Cool group of guys, definitely will come here again.



09/04/2026

Omar is the man! Appreciate all the help and knowledge keep up the good work👍🏽



09/04/2026

Really appreciate all the help from Omar, James, and Abel. Really great guys. Helped me out tremendously with everything. Best of the best service.



09/03/2026

Excellent work and great customer service! See Omar, James!



09/03/2026

10/10 service! Omar and James were both super helpful.



09/01/2026

Solid place, got my catalytic converter replaced for half what the dealership wanted. Good service.



09/01/2026

Solid work by the crew at Mad Hatter. They got the car on the lift quickly, diagnosed the exhaust issue without any runaround, and had everything welded and buttoned up right on schedule. Fair pricing, clean work, and a great experience thanks to Omar James Abeel definitely the go to spot in Tampa if you need honest muffler and exhaust service.



08/29/2026

Big thanks to Mad Hatter and the guys Omar, James and Abel for getting my husband’s Jeep J10 done today. Sounds amazing and we appreciate you guys getting it right for us!



08/29/2026

Omar was very pleasant. Took me in short notice. They did a super good job.



08/29/2026

Fixed my exhaust rattle quickly when i was in a rush. Omar is the man!



08/25/2026

James & Omar and the rest of the team did an exhaust for both my Bronco Raptor, and my dads new Chevy Colorado. They were super transparent, very friendly and did an awesome job on both exhaust systems. I recommend anyone to get their exhaust done by them.



08/21/2026

Did amazing work fixing my exhaust leak and for an affordable price and I was in and out quickly. All the staff were friendly and welcoming



08/21/2026

Great work, great sound, adjusted my exhaust tip till I thought it was dead center. Good people and good prices!



08/20/2026

Quick in and Out. Great work, explained everything clearly and exceeded my expectations. Abel got right to it and James had fantastic customer service !



08/19/2026

Great people, they're always ready to help you. James it's the best. I'm glad to meet them. Victor the owner great guy. 10 Star for me.



08/19/2026

Victor and Able are Amazing. What a great business!!



08/14/2026

Abel is a wizard. In and out in 20 minutes. My truck is louder and not raspy. Highly recommend



08/13/2026

I just want to say five stars to my boyz at mad hatters muffler and brake service for they are the truth. My guy James at the front desk guided us step by step and we new nothing about exhaust but new we wanted sound . and James ram me though different options and gave me his best opinion and i trusted him and when i say i was amazed he did me better than i had expected and the quality of work and presion of craftsmanship was on point by my boy Abel he is amazing at what he does and to top that off i drove 3 and a half hours away to get this job done and it was worth the money. I'll be back, trusted# 1 in my book keep up the good work my guyz at mad hatters muffler and brake service in tampa bay James & Abel the best. Thank you guys very much



07/15/2026

Muffler had a crack on the way down from Orlando and James took care of me with no issues, much appreciated



08/12/2026

James at the front desk was very friendly and professional and Abel did a great job on my exhaust. I wouldn’t go anywhere else for exhaust work there my guys



08/12/2026

The experience here was great! I appreciate James for doing such a great job and getting what I needed fixed. Recommending and coming back to this location, thanks for everything!



08/11/2026

This place is amazing, they did everything right and everything came out exactly how i wanted it. I did a Resonator delete on my acura and i’m so happy with the result. The guy James was very helpful and nice, The welder did a fantastic job. will be coming back soon to work on my car.



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